Medical Manager, CRM

Major Accountabilities

Medical Strategy (Product‑Level Accountability)

• Own the product‑level medical strategy for the assigned asset, aligned with the overall Therapeutic Area (TA) medical strategy.

• Partner with the TA Head, who retains accountability for TA‑wide medical strategy and portfolio prioritisation.

• Translate TA medical strategy into asset‑specific medical objectives, evidence plans, and medical activities across the product lifecycle.

• Provide scientific leadership and strategic direction for medical activities related to the assigned product.

• Contribute to integrated evidence generation plans (e.g. interventional studies, Real‑World Evidence (RWE), Health Economics and Outcomes Research (HEOR)), within the scope of the assigned product.

Medical Education & Scientific Communication

• Design and execute medical education initiatives, including webinars, scientific sessions, and TA‑specific learning programs.

• Organize pre‑, during‑, and post‑congress activities in collaboration with cross‑functional teams.

• Produce, adapt, and ensure quality of scientific materials (publications, slide decks, external presentations).

• Ensure all content and all scientific, clinical, and educational activities adhere to ERC, local laws, medical governance, and internal compliance standards.

 Scientific Engagement

• Leads high-level scientific engagement with senior MEs, peer‑to‑peer scientific exchange with Medical Experts and HCP networks, fostering credible, unbiased scientific dialogue.

• Build and sustain strong scientific relationships with rising stars, KOLs, and expert communities.

• Implement external scientific engagement activities, including advisory interactions, expert meetings, and scientific discussions.

• Ensure compliant, evidence‑based interactions consistently aligned with Novartis governance.

Insight Generation & Evidence Contribution

• Gather actionable external insights from HCPs, MEs, congresses, real‑world practice, and scientific interactions.

• Synthesize insights to influence TA strategy, identify evidence gaps, and shape medical priorities.

• Contribute to local evidence needs by designing and supporting feasibility, clinical alignment, scientific rationale, and publication activities.

• Partner with clinical teams on early research questions, clinical planning, and evidence translation.

• Contribute to market access readiness in collaboration with V&A by informing the market access dossier with clinical attributes and patient-related outcomes

Medical Community & Partnerships Building

• Build partnerships with medical societies, academic institutions, and scientific collaborators.

• Represent Novartis as a credible scientific voice at congresses, scientific events, and expert forums.

• Strengthen connections across the medical ecosystem to support joint value creation and external collaboration.

Requirements

• MD, PharmD, PhD, or equivalent advanced scientific degree
• Experience in Medical Affairs, customer‑facing scientific roles, cross‑functional collaboration, external engagement, clinical study design, clinical/scientific communication; 2–3+ years in medical/clinical roles preferred.

Functional Capabilities:

• Scientific expertise; ability to interpret clinical data; insight analysis; ability to create/adapt scientific content; experience with cross‑functional leadership.

• Ability to identify data gaps and design clinical studies

• Ability in developing/adapting scientific communication and medical education materials.

• Ability to collaborate effectively across matrix teams