Customer Strategy Business Innovation, Area Head

-Experienced global leaders, with a major impact on the business through marketing of significant products. Develop global marketing strategy to maximize global profitability, sales market share and revenue growth across a therapeutic/disease area/range of products globally or across a region or very large revenue country organization. Operate and influence cross functionally on a global basis and have extensive knowledge of external environment. Responsible for defining the appropriate portfolio mix and portfolio strategies; Monitoring the marketing/sales campaigns with respect to milestones and budget. May be responsible for the stakeholders’ alignment and change management necessary to implement overall product life cycle strategy.

Major accountabilities:

• Build, develop and lead the marketing vision and agenda as well as coordinate the efforts by which this agenda will be operationalized.
• Responsible for enabling the business strategy and tactics ensuring an excellent and integrated customer and stakeholder experience -Driving new value creation through identifying and developing capabilities, establishing transformative partnerships and exploring new business models.
• Develop multi‐channel digital strategy and solutions to enhance customer engagement as well as strengthen digital capabilities.
• Leverage product life cycle capabilities and service catalogue to deliver the integrated support solutions required by the customers, identify and prioritize customization needs if any, and phase the transition of activities to guarantee the successful integration of the services provided.
• Responsible for driving service delivery, cross-functional and divisional collaboration and business partnering, risk management and compliance, productivity, retention, diversity and associate engagement.
• Actively collaborate in developing proposals for effective provision of future business services, maintaining relationships and business partnering

Key performance indicators:

• Productivity gains.
• Performance on productivity and competitiveness, measured against internal goals and external benchmarks -Service Revenue and Revenue Growth Goals -Manage risk, compliance and controls environment, measured through internal and external audits and reviews

Minimum Requirements:
Work Experience:

• Experience working cross-functionally and trans-nationally.
• Experience managing large organizations.
• Sales leadership.

Skills:

• Agility.
• Brand Awareness.
• Business Partnering.
• Cross-Functional Collaboration.
• Customer Behavior.
• Customer Engagement.
• Customer Experience.
• Customer Insights.
• Data Analytics.
• Go-To-Market Strategy.
• Influencing Skills.
• Inspirational Leadership.
• Marketing Communications.
• Marketing Strategy.
• Media Campaigns.
• People Management.
• Pharmaceutical Products.
• Product Positioning.
• Sales.
• Stakeholder Engagement.
• Stakeholder Management.
• Strategic Marketing.

Languages :

• English.