Senior Manager, Strategy & Operations

Key Responsibilities

• Design ,implement & continuously improve the International Comms & Patient Advocacy l operating model, ensuring clear governance, decision rights, and scalable ways of working
• Lead planning, objective-setting, and prioritization to align resources with strategic business goals
• Simplify and redesign processes to reduce complexity, duplication, and inefficiencies across the function
• Apply data, automation, and artificial intelligence to improve workflows, decision-making, and execution speed
• Define and embed performance frameworks, including key performance indicators and dashboards to track impact
• Drive financial discipline, managing budgets, headcount, and resource allocation in line with priorities
• Lead vendor strategy and partnerships to optimize value, reduce duplication, and align spend with strategic outcomes
• Deliver transformation initiatives, embedding new ways of working and driving sustained adoption across teams

Essential Requirements

• Bachelor’s degree or equivalent qualification required
• Extensive experience in strategy and operations, transformation, or management consulting within global organisations
• Proven ability to design and implement operating models, governance structures, and scalable processes
• Experience translating strategic priorities into clear objectives, success measures, and execution plans
• Strong financial and resource management experience, including budget oversight and headcount planning
• Demonstrated ability to lead change initiatives and drive adoption across complex, matrixed environments
• Experience improving processes using data, automation, or artificial intelligence to drive efficiency and decision making
• Strong analytical mindset with the ability to challenge complexity and drive simplification in ways of working

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.