Souhrn
About the Role
Major accountabilities:
Lead vendor governance framework and supplier review processes; drive vendor consolidation at global and local level in collaboration with Value Streams and Procurement
Facilitate creation and maintenance of master service agreements’ overview, supervise expiry dates, and handle prolongation in alignment with PS&T Leadership, and contribute to decision-making process
Supervise and review vendor costs/payments in coordination with Procurement, BPA and vendors to ensure all invoices raised and paid in accordance with vendor agreements; perform budget reviews, reconcile invoices and facilitate PO close-out processes; initiate service credits in justified cases
Cultivate and maintain relationships with vendors across various levels (Global/Regional/Country) in collaboration with Value Stream teams and Procurement
Define, measure and report Key Performance Indicators (critical metrics) for vendors; ensure vendors meet service quality and service level standards in their service delivery
Lead the development and execution of key vendor risk management activities
Resolve supplier performance and governance issues; handle customer concerns
Develop outside-in approach to bring back insights and learnings from vendors in order to optimize service delivery or other enablement functions
Lead improvement and innovation activities, collaborating with Procurement, business customers, and suppliers to enhance operational efficiency and effectiveness
Handle the performance and talent development of direct reports within the Vendor Management team
What you’ll bring to the role:
Bachelor/Master degree (Master degree is preferred) in HR/ Accounting/Finance Business or related field is preferred
10+ years professional experience in HR Operations, Procurement or Finance
Experience in vendor management, preferably within HR Operations
Cross-functional and cross-culture experience
Relationship and stakeholder management
Desirable Requirements:
Good written and oral communication skills
Influencing and negotiation skills
Project and contract management skills
Problem solving and analytical skills with excellent reporting capabilities
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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