Περίληψη
About the Role
Major Accountabilities:
Monitor all case processing related activities to facilitate oversight on External Service Providers (ESP’s) quality and compliance of deliverables
Evaluation and QC of Serious Adverse Event / Post Marketing Adverse Event to ensure accurate and consistent data entry and processing from source documents, with emphasis on accuracy, timeliness and quality. Perform Argus data entry as needed.
Perform daily quality review (QR) for Individual Case Safety Reports (ICSR) by comparing source documents and the case information entered the safety database to ensure accurate and consistent data entry/quality. Coach/Train/Mentor other team members including ESPs, as required
Lead/support the process changes according to internal and externals drivers, including development and monitoring of process related metrics
Lead the preparation and maintenance of manuals and other relevant/assigned documents
Participate in the creation and maintenance of training material and communications for Novartis and ESPs.
Act as Subject Matter Expert / consultant to PS&PV associates, Country Organizations and
other Global Line Functions on regulatory requirements and assigned business process.
Develop, contribute and maintain guidance documents including providing inputs to Vigilance Agreement (VA) and other such safety management plans
Support in audits/inspection as Subject Matter Expert, and develop and implement Corrective and preventative Actions (CAPA) to address safety findings
Assess and analyze case processing related queries from Health Authorities and prepare and share the responses within the timelines.
Support in-collaboration with other functions within PS&PV to facilitate process improvements
Collaborate with Data Management team to enable reconciliation for locking of Clinical database
Alert the Medical Safety Physicians of potential safety issues and assist the Medical Safety Physicians in monitoring the safety profile of products.
Work with Novartis country safety departments, License partners and medical function to ensure that reports are accurately collected, evaluated and data based. Lead the testing activities for case processing related safety systems/IT applications.
Lead PS&PV Operational Projects and support high complex/critical projects or database validation activities as required.
Key Performance Indicators:
. Quality and compliance for the assigned deliverables
• No critical findings from audits/inspections
• Consistent demonstration of company values/behaviors
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
