Summary
About the Role
- Autonomously manage sales force effectiveness topics of the assigned area -Responsible for providing inputs related to field force size, structure and deployment within the assigned team -Implementation and monitoring of sales target, call planning, segmentation and targeting processes at pharmacy/account/physician level -Incentive scheme design and implementation (goal setting, reporting, payout calculation) -Responsible for Sales Force Effectiveness tools management for the assigned area -Contact point for all information related to Sales Force Effectiveness analysis -Project management of specific initiatives and ad-hoc analysis in Sales Force Effectiveness domain -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
- Quality of analysis -Field Force Optimization, Segmentation & Targeting, Call Planning and Field Analytics.
- Management of Customer Relationship Management system(s) including data maintenance, field force support and training
Work Experience:
- Working experience within the pharmaceutical industry.
- Adaptability.
- Business Dashboards.
- Commercial Excellence.
- Cooling Systems.
- CRM (Customer Relationship Management).
- Curiosity.
- Customer Retention.
- Customer Service.
- Efficiency.
- Microsoft Excel.
- Resource Allocation.
- Sales.
- Salesforce Crm.
- Security Policies.
- Team Player.
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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