REQ-10016822
Jul 24, 2024
India
Summary
-Individual contributors executing tech governance processes and oversight Or Individual contributors executing service operations processes and oversight
About the Role
Major accountabilities:
- Succesful execution of service operations and or technology governance in accordance with service operations and management processes.
Key performance indicators:
- Stable -compliant -secure measured by Availability -Performance -Capacity Metrics.
- Responsiveness -Recovery Speed of critical incidents -issues in business -Automation led Programmable Infrastructure and Platform Services
Minimum Requirements:
Work Experience:
- Financial Management.
- Functional Breadth.
- Operations Management and Execution.
- Project Management.
- Technical knowledge.
Skills:
- Communication Skills.
- Incident Management.
- IT Governance.
- IT Infrastructures.
- IT Service Management.
- Network Monitoring.
- Performance Management.
- Planning.
- Problem Solving Skills.
- Risk Management.
- Vendor Management.
Languages :
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Operations
CTS
India
Hyderabad (Office)
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Full time
Regular
No
