We are committed to helping you find the right answers to your questions, concerns or inquiries related to Novartis Canada. Please choose one of the options below to contact us and we will endeavour to respond to your inquiry as quickly as possible.

For messages about:

Media inquiry: please contact our Communications & Engagement team at [email protected] or the Media Line at 514-633-7873

Medical questions or prescription drugs:, please contact our medical information line* at 1-800-363-8883 or [email protected]

*Please note that this is a service line of Novartis and is not intended to replace the advice of a physician. We are not able to answer questions about your personal health, or about other individual medical matters or treatment regimens.

If you have a question about your personal health, please consult your physician. Should your physician have a question or information which he/she wishes to pass along to Novartis, then your physician may contact the medical department at Novartis Pharmaceuticals Canada Inc. Novartis is committed to protecting and safeguarding your privacy. Your email and its content will be used to answer your question. We will not send you unsolicited materials, nor place you on any lists. Here is our Legal and Privacy Disclaimer in full. Thanks for placing your trust in Novartis. More useful resources

Product Related Issues
Click here to report a suspected side effect related to a Novartis Pharmaceutical drug or vaccine and learn more

For Health Care Professionals
Click here to access exclusive content for Canadian licensed health care professionals only

Investor Contact
Get in touch if you have questions about Investor Relations or the share registry.

Read more