REQ-10053061
May 23, 2025
Mexico

Summary

~ Explorar, desarrollar, implementar y evaluar soluciones de innovación digital que aborden las necesidades de los clientes. Co-crear con las partes interesadas clave para crear asociaciones y colaboraciones
~ Lidera la entrega de múltiples proyectos a través de una variedad de canales creativos y de marketing, incluidos los medios impresos y digitales. Desarrollar y coordinar planes de proyecto en las etapas de diseño, desarrollo y producción de un proyecto para respaldar la entrega exitosa dentro de los KPI establecidos.
~ Trabaja en colaboración con los equipos de marca, los equipos técnicos y todas las funciones para maximizar el valor.
~ Proporciona consultoría, asesoramiento y asistencia en la estrategia para la comercialización de productos, e influye en el equipo de operaciones de marketing/marketing de ventas en la toma de decisiones sobre la asignación de recursos de la fuerza de ventas de la manera más óptima, a través de la entrega de proyectos probados basados en análisis.
~ Proporcionar soporte analítico a los clientes internos de Novartis

About the Role

Major accountabilities:

  • Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
  • Proactively assist the Business to identify upcoming conflicts and resource gaps.
  • Serve as interface with the global and local Brand teams on Project Planning and delivery management.
  • Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.
  • Ensures delivery of efficient and high-quality deliverables.
  • Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
  • Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.

Key performance indicators:

  • Quality and accuracy of forecast assumptions.
  • High understanding and management of sales force performance measurement platforms, VEEVA, IQVIA, PowerBi.
  • Good customer satisfaction scores.
  • Ability to manage multiple stakeholders / projects.

Skills:

  • High levels of collaboration, drive (is a must) and team spirit Strategic thinking Adaptable to change with the environment Fluent in English Proactive, Curiosity, Resilience

Education & Qualification

  • Manage platforms such as Salesforce, Veeva, or BRAZE.
  • Bachelor’s degree in engineering, administration economics or similar Demonstrated expertise of the Health Care and Pharmaceutical industry data sources, such as IQVIA, DDD, HCOS, PSP
  • 2 years business intelligence or commercial operations experience.
  • Experience in varied field operations functions such as analytics, incentive compensation, planning, sizing, data management, data visualization, Veeva/Salesforce Strong connect, analytical & presentation skills.
  • Experience in Microsoft Power Query or ETL tools like Alteryx Advanced Excel is a must ADVANCED: Data analysis Market and business acumen Communications: oral, written, customer pitching
  • Languages: Fluent in English.

Benefits and rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards(link is external)

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture(link is external)

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network(link is external)

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards(link is external)

International
Innovative Medicines
Mexico
INSURGENTES
Marketing
Full time
Regular
No

Ajustes de accesibilidad

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10053061

CRM User & Platform Manager

Apply to Job(link is external)