Summary
About the Role
Operational
- Ensure compliance of Training Quality system across NO.
- Ensure creation and maintenance of appropriate qualification requirements for tasks and roles within NO in order to support associate’s qualification
- Ensure the creation and maintenance of appropriate training interventions, to support associate’s qualification.
- Ensure efficient, effective and compliant use of the LMS across NO.
- Responsibility for supporting and managing E2E reporting process and on-time delivery of continuous, periodic reports.
- Where required, provide NO sites undergoing inspections and audits covering the Training Quality System with appropriate support
- Leading Training and Learning associates in the GOC in order to provide support to the processes related to Training quality system.
- Responsibility for personal, technical, functional and professional development of NO T&L team.
- Providing conditions for and control of the implementation of HSE tasks and requirements in the unit.
- Other tasks determined during the annual objectives setting process and by KPIs.
- Other tasks as assigned by the supervisor and tasks based on a specific appointment.
- Communicate company vision and values.
- Focus to create value to customer.
- Lead projects of productivity and efficiency for the T&L processes.
Leadership & Culture
- Leading the team with purpose and vision of Novartis.
- Support NO Learning Strategy.
- Leads people processes through recruitment, training, coaching and performance to meet all operation requirements and supports a robust career path deployment and succession plan for area of responsibility.
- Invest time in personally developing and coaching talents.
- Actively support and promote talent exchange for the benefit of the individuals and organization.
- Support in identifying training for all in-scope associates.
- Ensure that associates are qualified for a GMP task prior to independent performance.
- Monitor overall training compliance for in-scope associates.
- Identify and maintain a list of subject matter experts for in-scope areas of expertise.
- Create a work environment that enables high employee engagement.
- Role model the culture aspiration of being Curious, Inspired and Un-bossed.
HSE
- HSE incidents reporting if any
Key Performance Indicators
- Successful support and development of training team.
- On time service delivery with compliance accordance to GxP.
- Collaboration with main stakeholder and positive solutions.
Soft Skills
- Consulting, facilitation and business partnering skills
- Ability to work with a cross-functional, cross-cultural team within a matrix organization
- Strong customer service orientation
Professional
- Knowledge of curricula management methodologies; experience in curation of learning content
- Knowledge of adult learning principles, instructional design and evaluation of learning outcomes
- Knowledge of compliance requirements (GxP, HSE, legal etc)
Leadership
- Demonstrates strong self-awareness and continually seeks feedback to support own development
- Strong negotiation skills with SMEs
Education:
Master’s / Bachelor degree in pharmacy or Science or Business Administration.
Languages:
Fluent English (oral and written)
Experiences:
Min 8 years of experience from pharmaceutical industry preferably manufacturing Sites, 5 years of experience in field of GxP training & learning as a leader role.
Knowledge of GxP; Audit Management; Quality decision making; Inspection Preparedness.
MS Office applications and other standard IT applications supporting T&L activities
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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