Summary
About the Role
Key Responsibilities:
- Assist in planning, conducting, and analyzing user research using methods such as interviews, usability testing, and surveys.
- Collaborate with cross-functional teams, cross all business divisions to support research-driven.
- Help organize and maintain research documentation to ensure insights are accessible and actionable.
- Create basic research reports, synthesizing findings into clear, impactful insights.
- Contribute to brainstorming sessions, offering input on design improvements informed by research.
- Monitor user feedback and usage analytics to detect trends and identify emerging pain points.
- Support recruitment of research participants, identifying target users, and coordinating session logistics.
Requirements:
- Bachelor’s degree in psychology, Human-Computer Interaction, Sociology, Design, or a related field.
- 4–6 years of experience in UX research, market research, or a related role with hands-on experience in basic qualitative and quantitative analysis.
- Exposure to UX research methods (e.g., user interviews, usability testing, surveys) through projects, coursework, or previous roles.
- Basic understanding of user-centered design principles.
- Strong organizational and communication skills.
- Ability to interpret data and present insights in both written and visual formats (e.g., presentations, reports).
- Familiarity with design and collaboration tools such as Figma or Miro is a plus.
- Enthusiastic about learning and receptive to guidance from senior team members.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
