Capability Learning Solutions Lead (Associate Director)

Major accountabilities:

• Apply consultative skills to assess skill gaps and prioritize learning needs that are aligned with business goals and objectives.  
• Initiate and facilitate discussions with business leaders, stakeholders, and subject matter experts to drive clear learning outcomes, goals, timelines, and target populations; all tied to the strategic needs of the business.    
• Synthesize information from various sources or contexts to “connect-the-dots" which will align strategies, groups and/or individuals across the organization.  
• Lead the learning project team, applying project management principles, processes, and tools to ensure on time and on budget delivery of training projects.  
• Track, assess, and communicate project status with team members and stakeholders routinely​. 
• Develop and execute effective communication plans and campaigns aligned with project and audience needs across multiple channels. 
• Design and deliver presentations aligned to audience, including senior leaders. 
• Design and implement business impact measures across learning solutions to assess effectiveness. Continuously monitor and analyze learning outcomes and apply insights to improve impact of learning programs.   
• Directly responsible for driving stakeholder satisfaction by delivering the best customer experience, quality of learning solutions, and positive impact to the business. 
• Manage vendor relationships and external partnerships to ensure quality and cost-effective delivery of learning solutions.  
• Stay updated on industry trends and best practices to ensure the continuous improvement of learning deliverables.  

Key performance indicators:

• Perform effective learning needs analysis and design learning strategies that are aligned to business objectives.
• Lead the learning project time to design and build effective learning solutions, driving desired behavioral change in Development or measurable increase in skills, knowledge, competencies and/or business impact.
• Learning Solutions are implemented on time and as agreed with stakeholders.
• Recognized as a valued partner and learning consultant by business leaders and stakeholders and a strong project team lead by the project team.
• Desired learning objectives / behavioral change met by learning solutions produced according to the defined impact measures.
• Strong positive feedback from Development Learning team members and Business on quality of work and solutions designed / built.

Minimum Requirements:

• Bachelors, advanced degree preferred.
• Fluent English (oral and written).
• 5+ years’ experience preferably within pharmaceutical industry / consultancy.
• Demonstrated experience in consulting with business leaders and designing and implementing impactful learning strategies.  
• Strong business acumen and ability to translate business priorities and challenges into learning solutions. 
• The ability to be curious, flexible and have a growth mindset.  
• Excellent communication, presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels. 
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines. 
• Ability to work independently and collaboratively with cross-functional teams. 
• Attention to detail and commitment to quality. 
• Deep knowledge of adult learning theory and practice.