Summary
About the Role
Knowledge Management Solutions Lead
Location – Hyderabad #LI Hybrid
About the Role:
This role is responsible for the implementation of defined KM solutions (e.g. project plan and KPIs, design, development, ongoing delivery, continuous improvement).
Key Responsibilities:
• Responsible for the implementation of defined KM solutions (e.g. project plan and KPIs, design, development, ongoing delivery, continuous improvement).
• Work closely with Head of KM and the KM strategy roles to define the value proposition of KM solutions and to identify business opportunities to add value.
• Define, lead and continuously improve key knowledge management activities as well as data-driven strategies to improve effectiveness of same, e.g.:Knowledge mapping and prioritization, capture and creation, access and flow, Content lifecycle management and curation Solution measurement and maintenance.
• Establish the right methodology to create, review and revise metadata and to support the development and maintenance of taxonomies.
• Own and manage the relationship with customers while delivering a KM solution: establish the appropriate governance and become a trusted business partner.
• Understand the business landscape and ensure all relevant change management and training activities are implemented to foster solution adoption and engagement.
• Deliver action-oriented, business-relevant insights in a clear and impactful manner: use data-driven storytelling, effective communication, data analysis and processing.
Commitment to Diversity & Inclusion: :
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements :
Essential Requirements
• Bachelor’s degree in Business, Communications, Information Science, Knowledge Management or related. Master’s degree a plus.
• 15+ years of experience with business consulting, knowledge management, content strategy and management, or related in a corporate or enterprise environment.
Desirable requirements:
• PMP or equivalent project management experience is a key requirement.
• People and team management experience, Experience working in multinational, multicultural environments required.
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
