Junior Customer Insights & Product Manager

Key Responsibilities:

• Support the creation and execution of brand and promotional strategies using customer insights and market data.
• Contribute to the implementation of omnichannel marketing activities across marketing, sales, and medical touchpoints.
• Assist in analyzing brand performance, tracking KPIs, and preparing regular performance reports.
• Collaborate with Business Excellence & Execution teams to develop tools and dashboards for monitoring business results.
• Help collect and synthesize insights from internal and external stakeholders to strengthen customer-centric strategies.
• Support coordination of targeting and segmentation activities to tailor engagement approaches for key customer groups.
• Participate in cross-functional brand meetings and contribute ideas that enhance operational and commercial excellence.

Role Requirements:

• University degree in a relevant field (e.g., Economics, Marketing, Business, or Life Sciences).
• Minimum 2 years of experience in marketing or related roles, ideally including customer-facing or KAM exposure.
• Strong analytical and strategic thinking skills with an interest in using data for decision-making.
• Excellent communication and collaboration skills within cross-functional environments.
• Fluent English (written and spoken).
• Proactive, curious, and eager to grow within a dynamic, fast-paced market environment.

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.
 

Expected Annual Base Salary Range for role:

· Poland: PLN 132,230 – 245,570

The salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you will be eligible for a performance-based bonus depending on certain performance parameters.

Further details will be provided during the application process.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.